Who we are
Two Wheels Today: website address https://twowheelstoday.com.
Information We Collect
We collect personal information that you voluntarily provide to us when you interact with our website, request a service, or communicate with us. This includes:
- Contact Data: Name, email address, phone number, and physical/service address (collected when you fill out our contact or booking forms).
- Bicycle Information: Make, model, and mechanical history of your bicycle.
- Technical Data: IP address, browser type, and usage data automatically collected by our web host or basic analytics.
How We Use Your Information
We use the personal information we collect for specific, lawful purposes related directly to our mobile bicycle mechanic services, including:
- To respond to your digital inquiries and schedule mobile mechanic appointments.
- To provide mechanical assessments, quotes, and on-site repair services.
- To send text or email updates regarding the service.
- To maintain internal business records, manage invoices, and track service history.
- To ensure the security, maintenance, and technical integrity of our website.
Data Storage, Security, and Protection
We take the security of your personal data seriously.
- All information submitted through our online forms is processed securely over encrypted protocols (HTTPS).
- We implement robust physical, electronic, and managerial safeguards to protect your personal information against unauthorised access, alteration, loss, or disclosure.
- Your data is stored only as long as necessary to fulfill your repair services and meet Australian tax/business accounting obligations.
Third-Party Sharing and Disclosures
We respect your personal data and do not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances.
We will only disclose your data to third parties if:
- It is required by trusted third-party service providers (such as web hosting providers or invoicing software) strictly to perform technical or administrative duties for our business.
- We are required to do so by law, regulation, or legal enforcement requests.
Automated Decision-Making (AI)
In accordance with Australian transparency updates, we explicitly disclose that our website does not utilize automated decision-making or artificial intelligence profiles to influence, dictate, or automatically establish pricing, bookings, or client services. All service assessments and client interaction are completed by a bicycle mechanic.
Your Rights: Access and Correction
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you at any time. You also have the right to request that we correct any inaccurate, outdated, or incomplete information, or request the total deletion of your personal records.
If you wish to make a data request, please reach out to us using the contact details provided below.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as our business practices change or as updated Australian privacy laws dictate. Any changes will be published instantly on this page.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us directly using the Contact Form.